In compliance with government regulations, necessary product information must be labeled on layouts, therefore, designated blank spaces on the layout must be unprinted. Printing on such places may easily oil/water-based ink to fall off and contaminate foods. Full-plate printing may have a stronger ink odor; the contract will only be signed and production proceeded if the client can accept the presence of odor in the end product.

Regular items take 30 working days to be manufactured and shipped in a normal schedule (abnormal schedules: festivals, natural disasters); non-regular items (ex. Double-Layered Cups, Wrapped-Ink Cups, Frame-Rim Cups…etc.) take approximately 60 working days to be manufactured and shipped. Shipping days not included.

Ecofri adopts rapid-production equipment, and cannot provide a sample. If a sample is demanded, an additional sampling fee must be charged. In order to provide a better service, Ecofri offers an on-site color-verification service. Other than making sure the color is precise, this service can also reduce working time.

Ecofri does provide cutting-guides for layout designs. We do not interfere nor participate in the design of company logos or image designs, but only fine-tune the layout and add information labels as required by government regulations. A final confirmation will be made before processing.

Regular custom products can be warehoused for 2 months. Additional storage fees will be charged for exceeding time in accordance to the product volume.

Ecofri adopts independent-plate printing for all clients, eliminating the problems of not able to verify the colors or imprecise colors. We also provide on-site color-verification services to improve printing quality and precision.

If the total amount of order exceeds NT$20000, then a 30-day monthly account settlement can be applied for (remittance on the 5th of the following month). If the total does not reach NT$20000, then the payment must be made before shipping, or cash on delivery.